I can't access my magic link email
Last updated October 14, 2026
The 6-digit code fallback is usually faster — and if even that doesn't work, message Globeebot. We can help you regain access without your magic link.
Try the 6-digit code fallback — the sign-in screen can switch to a code that arrives in the same email; if a corporate filter blocks links, the code often gets through.
Try a different device or browser.
Message Globeebot from the website (no sign-in needed). To verify ownership, have ready your order number, the card you used (last 4 digits, billing address), and approximate dates of recent activity.
Corporate email systems sometimes preview links by clicking them automatically, which consumes our single-use links — the plain-text code isn't affected.
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