What happens when my data runs out?

Last updated October 14, 2026

Your connection stops — there are no overage charges. If your plan allows top-ups, you can add more data from your account without setting anything up again. If it doesn't, you can buy a new plan.

Data stops

Your data symbol disappears or shows "No Internet." Apps that need data stop loading new content. There are no overage charges: your connection stops rather than running on at extra cost. You still have days left on the clock — only the data is gone.

Your home line still works

Your home SIM is unaffected; calls and texts to your home number keep coming through.

What to do

  • Top up your plan — if it supports top-ups (your dashboard shows the option), it adds more data and you keep using the same eSIM for the days you have left.

  • If this plan can't be topped up, buy a fresh plan to keep going.

  • Find Wi-Fi, or use your home SIM data briefly if you're comfortable with the roaming charges.

Topping up is usually the cleanest option — it restores your travel data without touching your home plan.

Was this helpful?